No ?

please don't use @channel or @here unless it truly affects everyone

Imagine 200 people getting a notification because someone needed to ask one person where to find a document... πŸ€¦β€β™€οΈ

❌ Don't do this

T.J Miller chat avatar
T.J Miller 9:00 AM
@channel does anyone know the WiFi password for the 3rd floor?
Thomas Middleditch chat avatar
Thomas Middleditch 9:20 AM
you just pinged 200 people for a WiFi password
T.J Miller chat avatar
T.J Miller 9:21 AM
@here sorry, but does anyone know?
Thomas Middleditch chat avatar
Thomas Middleditch 9:40 AM
you did it again

T.J Miller thought he was casting a wide net: someone here must know. But @channel and @here notify every single person in the channel, pulling them out of focus for something that could have been a simple search or a direct message.

Most people who do this don't realize the blast radius. It's a reflex: "I need an answer fast, so I'll ping everyone."

But in large channels, unnecessary mentions create notification fatigue. People start muting channels, ignoring real alerts, and the signal-to-noise ratio collapses.

The same goes for:

  • @channel for non-urgent questions
  • @here for things that can wait
  • @everyone for team-specific topics
  • @channel followed by @here when nobody answers
  • @channel in a 500-person channel for a yes/no question

Not everything is an emergency!

βœ… Instead, try this

T.J Miller chat avatar
T.J Miller 9:00 AM
hey! does anyone know the WiFi password for the 3rd floor? No rush
Thomas Middleditch chat avatar
Thomas Middleditch 9:02 AM
it's on the IT wiki, but it's FloorThree2024
T.J Miller chat avatar
T.J Miller 9:03 AM
perfect, found the wiki too. thanks!
Thomas Middleditch chat avatar
Thomas Middleditch 9:04 AM
no problem, that page has all the passwords

Asking without a mass mention still gets answers β€” and it doesn't interrupt everyone who has notifications on.

Before reaching for @channel, try:

  • Post without a mention β€” people still read the channel
  • Search the channel history or wiki first
  • DM someone who likely knows the answer
  • Use @here only for time-sensitive items that affect everyone online

Reserve @channel for real emergencies. When it's used sparingly, people actually pay attention to it. When it's used for WiFi passwords, people mute the channel.

When done right, notifications mean something. πŸŽ‰